<h3>1. What materials are your jewelry made of?</h3>
<p>Our jewelry is crafted using high-quality materials including 14K/18K gold plating, 925 sterling silver, natural freshwater pearls, and AAA-grade cubic zirconia. All pieces are nickel-free, lead-free, and hypoallergenic, making them safe for sensitive skin.</p>
<h3>2. How long does shipping take?</h3>
<p>We process all orders within 1–3 business days. Once shipped, standard delivery to the United States typically takes 7–15 business days. You will receive a tracking number via email once your package has shipped.</p>
<h3>3. What is your return policy?</h3>
<p>We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return unworn items in their original packaging within 30 days of delivery. Please contact us at freeending@outlook.com to initiate a return.</p>
<h3>4. How should I care for my jewelry?</h3>
<p>To keep your jewelry looking brilliant, avoid direct contact with water, perfume, lotions, and harsh chemicals. Store your pieces in a dry jewelry box or pouch when not in use, and gently wipe with a soft cloth after wearing.</p>
<h3>5. Can I cancel or modify my order?</h3>
<p>If you need to make changes to your order, please email us as soon as possible after placing it. Once an order has entered processing or has been shipped, we are unable to modify or cancel it.</p>